PAYMENTS & DEPOSIT

Booked. Paid for.
Ready to go.

Link payments and deposits to the rental or activity they relate to. This provides clarity for both your team and the guest.

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Payments & deposit

From payment to deposit.
In the same booking.

Pay in advance

Allow guests to pay when they make their online booking.

Book online

At the counter too

Incorporate on-site payments into your daily workflow.

Checkout & shop
A concept image illustrating the possibilities.
FROM PRACTICAL EXPERIENCE

Focus your attention back on your guest.

Has a booking been paid for? Is a deposit required? When all that information is in one place, your team won’t have to spend as much time searching across different systems.

  • Online payments at the time of booking
  • Deposit included in the hire price
  • Integration with payment providers
HOW TILIA CAN HELP

From payment request to refund of deposit.

Deposit of your choice

Set a fixed amount or percentage per product or category.

A payment link in advance

Send guests a payment request for their booking.

Deposit refunded upon return

Tilia supports the automatic refund of security deposits once the rental period has ended.

Online and at the counter

Connect payment gateways such as Mollie, Adyen and Pay.nl.

Invoices for transactions

Link invoicing to payments and the VAT settings.

Combined statements

View transactions and statements in a single overview.

Good to know.

How do I decide how much a guest should pay as a deposit?

You can set a deposit as a fixed amount or a percentage, per product or category. This allows you to apply different deposit amounts to your rental listings.

Can I still send a payment request after making the booking?

Yes. Tilia supports payment requests via a payment link. This allows you to have the guest pay for the booking in advance.

What happens to the deposit once the hire item has been returned?

Tilia supports the automatic refund of deposits following a return. The process is integrated with the payment provider and the deposit procedure you set up for your business.

Which providers offer connection services both online and at the counter?

There are integrations with Mollie, Adyen and Pay.nl, amongst others. Which payment methods and terminals you use depends on your provider and your set-up.

Can I view transactions and statements together?

Yes. Tilia provides an overview of transactions and statements. This allows you to view payments from your various activities all in one place.

Can payment details also be sent to our accounts department?

The Exact Online integration allows you to synchronise invoices, transactions and statements with your accounts. We tailor the necessary data exchange to suit your accounting system.

Can’t find your question here? Ask Tilia your question

How do you handle payments and deposits?

We'd love to show you what Tilia can do for you!

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